From support to infrastructure engineering.
01Career
Career narrative
I'm an infrastructure engineer. I started in frontline technical support at Confluence Health, then moved to the service desk at Chelan County PUD, where I automated user provisioning with PowerShell and built self-service tools that cut down routine tickets. After that I was a senior systems administrator and then IT operations lead at Columbia Valley Community Health.
At Grant County PUD I started as a telecom network administrator and moved into operational-technology network engineering, supporting the utility's SCADA communications. Now I'm an Enterprise Infrastructure Engineer there. I run the Microsoft 365 and Azure tenant, build and retire virtual servers in dev and prod, own server monitoring and alerting, and script server builds and teardowns so they run from service-management requests.
02Experience
Experience
- 2026-CURRENTGrant County PUDEnterprise Infrastructure EngineerInfrastructure Engineering. Systems and cloud administration for a public utility, and the team's main cloud resource. Runs the Microsoft 365 and Azure tenant (identity, device management, and email, on-prem and in the cloud), plus public cloud, DNS, and certificates. Builds, patches, and decommissions virtual servers in dev and prod, troubleshoots the applications on them, and owns server monitoring and alerting. Automates server build and teardown through the IT service-management platform's APIs.
- 2026Grant County PUDTelecom Network Engineer (Operational Technology)Network Engineering. Designed and supported operational-technology telecommunications infrastructure for critical utility operations, with a focus on secure, reliable transport and monitoring.
- 2025-2026Grant County PUDTelecom Network AdministratorNetwork Administration. Supported internal fiber and transport infrastructure, network monitoring, and documentation for critical operational communications.
- 2025Columbia Valley Community HealthIT Operations LeadIT Operations. Led the IT Operations team while still doing hands-on infrastructure work, on-prem and in the cloud, including modernization and automation projects.
- 2025Columbia Valley Community HealthSr. System AdministratorInfrastructure. Administered Windows Server and Linux environments, virtualization, and Microsoft 365, and led containerization and hybrid-infrastructure efforts.
- 2022-2025Chelan County PUDL3 Service Desk (System Admin)IT Support & Automation. Automated user provisioning and IT workflows with PowerShell, built self-service tooling, and supported endpoint management and compliance efforts.
- 2022Stemilt GrowersIT Support TechnicianIT Support. Frontline support for production and warehouse systems, including endpoint deployments and labeling hardware.
- 2021-2022LegworkSoftware Implementation SpecialistSaaS Implementation. Led client onboarding, system configuration, data migration, and training for SaaS implementations across practice-management and EHR integrations.
- 2018-2021Confluence HealthTechnical Support SpecialistIT Support. Delivered frontline IT support in a healthcare environment, supporting EHR access, endpoint configuration, Active Directory, and VDI systems.
03Operating areas
Operating areas
- InfrastructureWindows and Linux servers, virtualization, and hybrid on-prem and cloud.
- Cloud & IdentityMicrosoft 365 and Azure tenant administration: identity, devices, and email, on-prem and in the cloud.
- Network EngineeringOperational-technology transport, monitoring, and secure connectivity.
- AutomationPowerShell and Ansible, mostly for server builds and teardown.
- ObservabilityServer monitoring and alerting.
- Modern OperationsContainers and GitOps.
04Beyond work
Beyond work
Outside work I run a homelab: a 42U rack with Proxmox and TrueNAS where I self-host my own tools and practice infrastructure work hands-on. I help my church with networking, live production, and systems work, and I'm studying for Linux, Kubernetes, and cloud certifications. I also do photography and video.
Contact
Let's make complicated systems easier to operate.
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